Call to book a trip 857-417-2844

How it Works for Riders.

Setting up a rider account with Star Lemus is easy and convenient! All you need to do, is follow these simple steps:Download the appRegister in the appSet up payment option That's it! Simple huh? You can download the app at either the Google Play store or the Apple Store! Once you have downloaded the app, you will need to register your information. This you can do either manually, or you can link your Facebook or Google Plus accounts to make the process faster and simpler! Finally, you set up the payment, of which we have several popular options for you!Once you have done all these steps it's time to take your first ride with Star Lemus! How do you do it? Again, it's a simple four step process:Open the appSet a destinationSelect service you'd like to useTap on 'Request a Ride' Again, that's it! Simpy opening the app, putting in the address, and tapping 'Request a Ride' will call for a driver to come pick you up at your location and take you to your destination with a driver that is both fun, and safe!How it Works for DriversIf you want to become a Star Lemus driver, the process to do so is just as simple! It takes just a few easy steps, and before you know it you will be on the road with your riders. To become a Star Lemus driver, you will need to:Download the appSign up in the appUpload necessary documents for approval There are a few steps within these steps, but it is otherwise simple to understand. Downloading the app is the most self-explanatory part of the process. When it comes to signing up in the app you will be asked to fill out your personal information. You can sign up using Facebook and Google Plus, but please be aware that there are still fields of information the two services don't provide, and you will have to manually fill out these fields yourself. Finally, you will be required to upload the necessary documents for your fingerprinting and background check, which is the most important step if you want to be approved to become a Star Lemus driver!We look forward to seeing all you riders and drivers on the road with us!

Trust

At Star Lemus we understand that trust is a key part to every community out there. Without trust, there is no community. Therefore, we have implemented the following rules when it comes to safety and insurance. Safety

Safety

First of all, it should be stated that unlike our competitors, drivers fo through full background checks with the FBI. Also unlike our competitors, we do implement fingerprinting for ALL of our drivers, to ensure that drivers with dangerous criminal backgrounds are NOT allowed on the lemusliverytaxi platform! Drivers are also expected to have previous experience in the transportation business, and must have a minimum of having driven at least 50k a year for a transportation company. Also, while we take pride in the safety of our drivers, we are aware that women like to feel just a little safer. Therefore, we have an option so that female passengers can opt in to only being picked up by female drivers. Likewise, female drivers will also have the option to only pick up female passengers should they choose to.

Insurance

At Star Lemus, we only want drivers who are professional and serious about driving. That’s why all drivers are required to carry their own rideshare insurance policy or have Commercial Insurance. This protects both the rider and the driver in the event of an unexpected accident.

Star Lemus privacy policy

Star Lemus, offers intelligent vehicle dispatch technology platform in which the option is given to a user who needs to move from one place to another (Passenger), to request the Service to the Star Lemus Platform to locate a user that is available to offer the transport service (driver), (both driver and passenger will be determined "User" or "Users"). In this privacy policy, we inform you what information we receive from Star Lemus users, and how we use it to connect passengers with drivers and continue to improve our services.

Scope of this Privacy Policy

Star Lemus ("Star Lemus", "we", "our" and / or "we") values ​​the privacy of people who use our application, websites and related services (collectively, the "Star Lemus Platform"). This privacy policy (the "Privacy Policy") explains how we collect, use and share information about Star Lemus ("Users") users, composed of both Star Lemus ("Passenger") passengers and the drivers of Star Lemus (including Driver applicants) ("Drivers"). Information we collect.

A. Information you provide us

The following information is provided by users:

Registration Information.

When you sign up for a Star Lemus account, you give us your name, email address and phone number.

Way to pay.

When you add a debit or credit card or any payment method to your Star Lemus account, a third party that handles payments for us will receive your card information. To keep your financial data safe, we do not store complete credit card information on our servers.

Direct communication.

If for any reason you contact us directly on our customer service lines, we may receive additional information about you, such as your name, email address, telephone number, the content of a message or attachments that you can send us and Other information you choose to provide.

Driver application information.

Anyone who decides to join our community of Star Lemus drivers, in addition to the basic registration information, we ask for their birth date, physical address, Social Security number, driver's license information, vehicle information, vehicle information car insurance We share this information with our partners who help us by running driver background checks to help protect the Star Lemus community.

Information about paying drivers.

For the purpose of making payment to drivers, we maintain information.

B. Information we collect when using the Star Lemus platform

The following information is collected when using the Star Lemus Platform:

Location Information

Star Lemus tries to connect passengers with drivers who are relatively close to determine delivery and pickup locations and suggest destinations based on previous trips. To do this, we need to know where each of our users is located. Upon opening the Star Lemus Platform on your mobile device, we receive your location. We can also collect the precise location of your device when the application is running in the foreground or in the background. If you label certain locations, such as "home" and "work," we also receive that information. In addition to the reasons described above, driver location information and distance traveled are necessary to calculate charges and travel insurance in Star Lemus.

Device Information.

Star Lemus receives information from the Users' devices, including the IP address, the type of web browser, the mobile operating system version, the operator and the manufacturer of the phone, the application's facilities, the device identifiers, the identifiers Mobile advertising, automatic notification tokens.

Usage Information.

To help us understand how you use the Star Lemus Platform and to help us improve it, we automatically receive information about your interactions with the Star Lemus Platform, such as the pages or other content you see, your actions within the Star Lemus application and the dates and times of your visits.

Call and text information.

We work with an external partner to facilitate phone calls and text messages between passengers and drivers who have connected for a trip. We receive information about these communications, including the date and time of the call or the SMS message, the phone numbers of the parties and the content of any SMS message. For security reasons, we can also monitor and / or record the content of phone calls made on the Star Lemus platform, such as those made between passengers and drivers. You will be notified that your call may be recorded, and by continuing to agree to allow Lemus Livery to monitor and / or record your call.

User comments.

At Star Lemus, we want to make sure you have the best experience when using the Services, which is why both passengers and drivers can rate and review each other at the end of each trip. We receive information about ratings and reviews and although we remove the identification of comments and ratings, we cannot rule out or control that a driver can identify a passenger or vice versa who provided the rating or comments. Driver qualifications are shared weekly with drivers.

Address book contacts.

If you allow Star Lemus to access the address book on your device through the permission system used by your mobile platform, we can access and store names and contact information from your address book to facilitate the invitations and social interactions you initiate to through our Platform.

Information about cookies and similar technologies.

We collect information through the use of cookies, tracking pixels and similar technologies to understand how you navigate through the Star Lemus Platform and interact with Star Lemus ads, to know what content is popular and to save your preferences. Cookies are small text files that web servers place on your device; They are designed to store basic information and help websites and applications recognize your browser. You must check your web browser (s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing certain functions of the Star Lemus Platform.

C. Information we collect from third parties

Thirdparty services. If you choose to register with Star Lemus or link your Star Lemus account with the service of a third party (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services.

Third party partners.

We may receive additional information about you, such as demographic data, payment information or fraud detection information, from third parties and combine it with other information we have about you.

General information about drivers.

Star Lemus works with external partners to conduct criminal background checks on drivers, and we receive information from them, such as publicly available information about a driver's driving record or criminal record.

All information we collect is provided by users directly or obtained through interaction with the Star Lemus Platform, is used for the following:

• Connect passengers with drivers;
• Provide, improve, expand and promote the Star Lemus platform;
• Review how users use the Star Lemus platform;
• Communicate with you, either directly or through one of our partners, including for marketing and promotion purposes;
• Customize the Star Lemus experience for you and your friends and / or contacts;
• Send you text messages and push notifications;
• Facilitate transactions and payments;
• Provide customer service;
• Find and prevent fraud;
• Respond to issues of trust and security that may arise, including car incidents, disputes between passengers and drivers, and requests from government authorities.

In addition, we use the information we collect from drivers for the following purposes related to driving on the Lemus Livery Platform:

• Send emails and text messages to Drivers who have initiated the driver request process regarding the status of their request;
• Determine the eligibility of a driver to drive through the Star Lemus Platform;
• Notify drivers about travel demand, prices and service updates;
• Calculate and provide the Star Lemus car insurance policy and analyze usage patterns for safety and insurance purposes.

How we share the information we collect

A. Share between users

Share between passengers and drivers. Passengers and Drivers who have connected for a trip can see basic information about each other, such as names, photos, qualifications and any information they have added to their profiles. Drivers see the pickup location that the passenger has provided. Passengers see the driver's vehicle information and location in real time when the driver approaches the pick-up location.
Although we help Passengers and Drivers to communicate with each other to coordinate a trip, we do not share their real phone number or other contact information with other Users. If you inform us of a lost or found item, we will seek to connect it with the Driver, which includes sharing real contact information with your permission.

B. Share between Star Lemus and third parties

External Partners If you connect to the Star Lemus Platform through an integration with a third-party service, we may share information about your use of the Star Lemus Platform with that third party. We may share your information with our external partners to receive additional information about you. We may also share your information with external partners to create offers that may be of interest to you.
Service providers. We work with third-party service providers to perform services on our behalf, and we may share your information with those service providers to help us provide the Star Lemus Platform.
Other sharing. We may share your information with third parties in the following cases:

• When negotiating or in connection with a change of corporate control, such as a restructuring, merger or sale of our assets;
• If a government authority requests information and we believe that disclosure is necessary or appropriate to comply with laws, regulations or a legal process;
• With law enforcement officials, government authorities or third parties, if we believe that doing so is necessary to protect the rights, property or safety of the community of Star Lemus, Star Lemus or the public;
• To comply with a legal requirement or process, including, but not limited to, civil and criminal citations, court orders or other mandatory disclosures.
• With our insurance partners to help determine and provide relevant coverage in the event of an incident;
• With our insurance partners to help determine and provide relevant coverage in the event of an incident;
• Every time you agree to share.

Your options

Subscriptions by email.

You can always unsubscribe from our commercial or promotional emails, however we will continue to send you transactional and relational emails about the use of your Star Lemus Platform account.

Text messages.

Users have the option to choose not to receive commercial or promotional text messages, for which they should only send a text message with the word STOP to (617) 812-7828 from the mobile device that receives the messages. Drivers can also choose not to receive specific messages from the driver by sending STOP via text message in response to a driver SMS. To re-enable texts, you can send a START text message in response to a subscription cancellation confirmation SMS.

Push Notifications.

You can choose not to receive push notifications through your device settings. Please note that choosing not to receive push notifications may affect your use of the Star Lemus platform (such as receiving a notification that your trip has arrived).

Profile Information

Although your name will always be shared with Star Lemus Drivers and other shared line passengers, you can remove any additional information you have added to your Profile at any time. Passengers will always be able to see the names of the drivers, the qualification, the profile pictures and the vehicle information.

Location Information.

While you can prevent your device from sharing location information at any time through the configuration of your Device's operating system, the location of the Passenger and Driver is essential for the Star Lemus Platform and without it we cannot provide our services.

Editing and access to your information.

You can review and edit certain account information by logging into your account settings and profile (Drivers can edit additional information through the driver portal). If you wish to cancel your Star Lemus account, contact us through our email at Whenever you need it, you can contact us with our service line, with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your consent options. If you choose to cancel your account, we will deactivate it for you, but we may retain your account information for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We may also withhold your account information to collect the fees due, resolve disputes, resolve problems, analyze the use of the Star Lemus platform, help with any investigation, prevent fraud, enforce our Terms of Service or take other measures as required or allow law.

Other

Data security

We are committed to protecting the data of all Star Lemus users. Although we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.

Children's privacy

Star Lemus is not intended for children, and we do not intentionally collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to eliminate that information. If you believe that a child under 13 has provided us with personal information, contact us on our service line.

Changes to our privacy policy.

We may make changes to this Privacy Policy from time to time. If we make any material changes, we will inform you through the Star Lemus Platform, by email or other communication. We recommend that you read this Privacy Policy periodically to keep up to date with our privacy practices. While using the Star Lemus Platform, you accept this Privacy Policy and any updates we make.

Contact information.

Whenever you need it, you can contact us with our service line, with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your consent options.

Lemus Livery is an APP that will allow you to register as a driver and make a profit from the first trip. Tell us more about yourself and after providing some information, we can determine if you are ready to drive with Lemus Livery as soon as possible.

After your initial registration, we will ask you for copies of your license, registration, proof of insurance and proof of vehicle inspection. We will also need a little more information to provide a standard background check and ensure everything is ready.

You can start earning immediately after approval. Simply log in to the Lemus Livery Driver application, accept your first trip and earn your profits.

Privacy PolicyThis Privacy Policy sets out the manner in which lemus livery will collect, hold and protect information about you when you use our website and /or mobile application to test our Apps.
a. We may disclose to third party services certain personally identifiable information listed below: - Information you provide us such as below :
--- name
--- email
--- mobile phone number
--- demographic information
--- information we collect as you access and use our service, including device information, location and network carrier
- This information is shared with third party service providers so that we can:
--- personalize the app for you
--- perform behavioral analytics
--- improve our products and services
--- To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
b. Security
- We are committed to ensuring that your information is secure.
- In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
c. Third Party Website Links
- Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide to those websites.
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the sales email address. We will promptly correct any information found to be incorrect.

Users and Accounts

To access and use our Services.
you will have to download the lemusliverytaxi App onto a compatible mobile device and create a new user account, by providing certain personal information, including your name, identification number, address, mobile phone number, as well as a username, password and payment details;
To create a user account with lemusliverytaxi you must be at least 18 years of age.
To use our Services, you must be located within our area of operation.
You are responsible for maintaining the security and confidentiality of your user credential and password and ensuring that these details remain accurate and up-to-date. See our privacy for further information on how we will use your personal information;
You are responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security;
We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you will be held liable for losses incurred by us or another party due to someone else using your account or password;
You may not use anyone else’s account at any time, nor assign or transfer your account to any other person;
You agree to maintain and update your user information, data and password as required to keep it accurate, current, and complete;
You agree that we may store and use the user information and data you provide us (including payment card information) for use in maintaining your accounts and for billing fees to your payment card;
You agree that we have no responsibility or liability for the deletion or failure to store any Content maintained or transmitted by the lemusliverytaxi App or via our Services.
User obligations You agree and warrant that you will provide us information that is true, complete and accurate.
It is your responsibility to verify the identity of the Provider, confirm the booking and be available at the requested pick-up location.
If you no longer wish to proceed with your booking, you must cancel it as soon as practicable, which may incur a cancellation fee.v When using the Services you and any accompanying passengers must treat Providers with respect and not cause damage to their vehicles or engage in any unlawful, threatening, harassing, obscene, abusive behaviour or activity or any behaviour which we reasonably believe could damage our reputation.
You and any accompanying passengers must comply with all applicable laws as well as any terms and conditions of Providers’ transportation services, including minimum standards of behaviour and intoxication.
You agree that any damage caused by you or other passengers travelling with you in a Provider’s vehicle will incur additional charges, including any cleaning costs due to your or other passengers’ behaviour.
If your mobile phone is stolen or lost, you must immediately notify lemusliverytaxi and request your lemusliverytaxi account be cancelled or suspended in order to prevent any unauthorised use of the lemusliverytaxi App or Services.
You must not harm or attempt to harm the App or its functions or Services in any way, including but not limited to: removing or altering any copyright, trademark, logo or other proprietary notices or labels from any part of the App; modifying, adapting, encrypting, decompiling, tampering or reverse engineering all or any part of the App; reproducing or making derivative works based on the App; distributing, licensing, leasing, selling, reselling or otherwise exploiting the Services and the App; and attempting to gain unauthorised access to or impairing any part of the Services, App and related systems or networks. License to use
We grant you a non-exclusive licence to use the lemusliverytaxi App and access the Services only for your personal use and solely for the purpose of obtaining access to transportation services from registered and licensed third party taxi service providers.
The licence granted is for the period corresponding to the period for which you access, download and use the lemusliverytaxi App or until such time as these Terms of Use are terminated (whichever is the earlier).